Privacy policy

PRIVACY AND COOKIES POLICY

 

GENERAL

Nathan-Baume Shoes attaches great importance on the protection of your personal data collected or processed when you use our website.

Nathan-Baume Shoes abides by the Act of 30 July 2018 about the protection of natural persons with regard to the processing of personal data as well as by the European regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data .

Nathan-Baume Shoes is responsible for the processing of your personal data.

 

WHY USING PERSONAL DATA

By visiting our website, the Customer shares data with Nathan-Baume Shoes. Nathan-Baume Shoes uses the data given by the Customer when creating an account on our website, making purchases or contacting Nathan-Baume Shoes.

Personal data of the Customer are exclusively used for the purposes below :

  • Managing the account of the Customer
  • Processing the orders of the Customer
  • Delivering the product(s) at the address of the Customer
  • Organizing the aftersales service
  • Facilitating the access to our website (through cookies)
  • Calling or mailing the Customer if necessary to execute the service requested
  • Informing the Customer about changes of our product(s) and services
  • Analysing the behaviour of the Customer when surfing to improve our website and to tune the preferences of the Customer on our product(s) and services

 

WHICH PERSONAL DATA ARE PROCESSED

Nathan-Baume Shoes receives the agreement of the Customer to ask, collect and use the following pesonal data :

  • Contact details including : name, surname, address, phone number, e-mail
  • Purchase history, unpaid invoices, payment or credit card information
  • Information concernant the webpages visited by an IP address
  • Data left on our website

 

The collected data are only used by Nathan-Baume Shoes for stipulated purposes.

 

SHARING PERSONAL DATA WITH THIRD PARTIES

Nathan-Baume Shoes shares personal data of the Customer with :

  • Third party service providers processing personal data on behalf of Nathan-Baume Shoes, for example to process credit cards and payments, shipping and deliveries.
  • Other third parties to the extent necessary to :
    • Comply with a government request, a court order or applicable law,
    • Prevent illegal uses of our website or violations of our website’s Terms and Conditions and our policies
    • Defend ourselves against third party claims,
    • Assist in fraud prevention or investigation (e.g. counterfeiting).

 

KEEPING PERSONAL DATA

Nathan-Baume Shoes does not keep personal data of the Customer longer than strictly necessary for achieving the purposes for which personal data have been collected.

Personal data of the Customers will be kept by Nathan-Baume Shoes till maximum 5 years after the last connection to our website.

 

COOKIES USED

Nathan-Baume Shoes uses functional, analytical and tracking cookies. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on the hard disk of your computer, tablet or mobile phone.

Nathan-Baume Shoes only uses cookies to track the Customers’ usage of our website and to understand our Customers’ preferences. This enables us to provide services to our Customers and improve their online experience. We also use cookies to obtain aggregate data about website traffic and website interaction, to identify trends and obtain statistics so that we can improve our website. There are generally three (3) categories of cookies used on our website :

  • Functional: These cookies are required for basic site functionality and are therefore always enabled. These include cookies that allow you to be remembered as you explore our website within a single session or, if you request, from session to session. They help make the shopping cart and checkout process possible as well as assist in security issues and conforming to regulations.
  • Performance: These cookies allow us to improve our website’s functionality by tracking usage. In some cases, these cookies improve the speed with which we can process your request and allow us to remember website preferences you have selected. Refusing these cookies may result in poorly-tailored recommendations and slow site performance.
  • Social media and advertising: Social media cookies offer the possibility to connect you to your social networks and share content from our website through social media. Advertising cookies (of third parties) collect information to help better tailor advertising to your interests, both within and beyond our website.

In some cases, these cookies involve the processing of your personal data. Refusing these cookies may result in seeing advertising that is not as relevant to you or you not being able to link effectively with Facebook, Twitter, or other social networks and/or not allowing you to share content on social media.

You can also choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings on each browser and device that you use. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you may not have access to many features that make our website more efficient and some of our services will not function properly.

RIGHTS RELATED TO PERSONAL DATA

You have the right to request:

  • access to your personal data;
  • correction of your personal data if it is incomplete or inaccurate;
  • deletion of your personal data.

You also have the right to object to the processing of your personal data on compelling legitimate grounds relating to your particular situation.

Where we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time. You also have the right to object to the processing of your personal data, including opting-out from the use for direct marketing purposes.

 

CHANGES TO PRIVACY POLICY

Applicable law and our practices change over time. If Nathan-Baume Shoes decides to update its Policy, we will post the changes on our Sites and Apps. If we materially change the way in which we process personal data, we will provide you with prior notice, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to read our Policy and keep yourself informed of our practices.

This Policy was last modified in January 2022.

 

QUESTIONS AND FEEDBACK

We welcome questions, comments, and concerns about our Policy and privacy practices.

If you wish to provide feedback or if you have questions or concerns, or wish to exercise your rights related to your personal data, please contact us at info@nathan-baumeshoes.be .